Effective date: August 16, 2026
Garlicjam, also operating under the Desi Pizza brand (“Garlicjam,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what information we collect through garlicjam.com, how we use and share it, and the choices available to you.
Information we collect
- Order and account information: name, email address, telephone number, billing and shipping address, account login details, products ordered, order value, delivery or pickup selection, and order history.
- Payment information: payment method and transaction details. Card payments are processed by Stripe. We do not receive or store your full payment-card number. If you choose Zelle, that payment is handled through the applicable financial service.
- Messages and uploads: information you submit through contact, feedback, review, or customer-service forms, including any photo you choose to upload.
- Device and website information: IP address, browser type, device type, pages viewed, referring pages, approximate location derived from IP address, cookie identifiers, and shopping-cart or session activity.
- Information you provide directly: preferences, comments, reviews, survey responses, and any other information you choose to send us.
How we use information
- Process payments and complete, deliver, or prepare orders for pickup.
- Send order confirmations, status updates, receipts, and customer-service messages.
- Respond to questions, feedback, wholesale requests, catering inquiries, and product concerns.
- Maintain customer accounts, shopping carts, and order history.
- Prevent fraud, spam, abuse, and security incidents.
- Operate, troubleshoot, analyze, and improve our website, products, and customer experience.
- Comply with tax, accounting, food-safety, legal, and regulatory obligations.
- Send promotional messages only where permitted and provide a way to unsubscribe.
Cookies and analytics
We use cookies and similar technologies to keep the store and cart working, remember preferences, support account login, process checkout, measure website performance, and protect the site. Website analytics tools may collect usage information to help us understand how visitors use the site. You can control cookies through your browser settings, but blocking necessary cookies may prevent the cart, account, or checkout from working correctly.
How we share information
We share personal information only as reasonably necessary to operate the business and provide requested services. Categories of recipients may include:
- Payment processors, including Stripe, and financial services used for Zelle payments.
- Shipping carriers, delivery providers, and order-fulfillment services.
- Website hosting, email, security, spam-prevention, analytics, and technical-service providers.
- Professional advisers, tax authorities, regulators, law enforcement, or other parties when required by law or necessary to protect our rights, customers, or business.
- A successor owner if the business is sold, merged, reorganized, or transferred, subject to appropriate privacy protections.
We do not sell personal information for money. We do not knowingly use personal information for profiling that produces legal or similarly significant effects.
Payment processing
Stripe processes card-payment information under its own privacy practices. Stripe may receive transaction information such as your name, contact details, billing or shipping address, payment method information, purchase amount, and transaction date. Please review Stripe’s privacy information for more details.
Data retention
We retain order, transaction, and customer-service records for as long as reasonably needed to fulfill orders, provide support, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and comply with law. Account information is generally retained while an account remains active. We may retain limited records after a deletion request when required for legal, tax, accounting, fraud-prevention, or security purposes.
Your privacy choices and rights
Depending on where you live and subject to applicable exceptions, you may request access to personal information we hold about you, correction of inaccurate information, deletion of information, or a portable copy of information you provided. You may also opt out of promotional email at any time by using the unsubscribe option or contacting us.
Texas residents may also have rights under applicable Texas privacy law, including rights to know whether personal data is processed, access or obtain a copy, correct inaccuracies, request deletion, and opt out of certain sales, targeted advertising, or qualifying profiling. Garlicjam does not sell personal information for money. To make a request or appeal a decision about a request, email info@desipizza.net. We may need to verify your identity before completing a request, and we will not discriminate against you for exercising a privacy right.
Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. No website, transmission, or storage system can be guaranteed completely secure. Please use a strong, unique password for your account and contact us if you believe your information or account has been compromised.
Children’s privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and remove it where appropriate.
Third-party links and embedded content
Our website may link to or display content from third-party services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Changes to this policy
We may update this Privacy Policy as our services, technology, or legal obligations change. The effective date at the top will show when the policy was last updated.
Contact us
For privacy questions or requests, contact Garlicjam / Desi Pizza at info@desipizza.net or call +1 346-657-7052.
